Terms of service

OVERVIEW
Welcome to WizzyWand. The terms “we”, “us” and “our” refer to WizzyWand. WizzyWand operates this store and website, including the information, content, features, tools, products and services that provide you, the customer, with a curated shopping experience (the “Services”). WizzyWand is powered by Shopify, which enables us to provide the Services.

The following terms and conditions, together with any policies referenced in them (the “Terms of Service” or “Terms”), describe your rights and responsibilities when using the Services.

Please read these Terms of Service carefully. They include important information about your legal rights and cover matters such as disclaimers and limitations of liability.

By viewing, interacting with or using our Services, you agree to comply with these Terms of Service and our Privacy Policy. If you do not agree to these Terms or the Privacy Policy, you must not use our Services.

SECTION 1: ACCESS AND ACCOUNT
By accepting these Terms, you represent that you are at least the age of majority in the state or province where you reside and that you have given us consent to allow any minors under your responsibility to use the Services on devices that you own, purchase or manage.
To use the Services, including accessing or browsing our online stores or purchasing products or services, you may be asked to provide information such as your email address, billing address, payment details and shipping address. You represent and warrant that the information you provide is accurate, current and complete and that you have the necessary rights to provide it.
You are solely responsible for keeping your account credentials secure and for all activity under your account. You may not transfer, sell, assign or license your account to another person.

SECTION 2: OUR PRODUCTS
We make every reasonable effort to display our products and services accurately. However, product colours or appearance may differ from what you see on your screen due to your device and display settings.
We do not guarantee that the appearance or quality of products or services you purchase will meet your expectations or be identical to how they appear in our online store.
Product descriptions may be changed at any time without notice at our discretion. We reserve the right to discontinue any product at any time and may limit quantities offered to any person, geographic region or jurisdiction where appropriate.

SECTION 3: ORDERS
When you place an order, you make an offer to purchase. WizzyWand reserves the right to accept or reject an order for any reason at its discretion. An order is not accepted until WizzyWand confirms acceptance and payment has been received and processed. Please review your order carefully before submitting it, as we may not be able to accommodate cancellation requests once an order has been accepted. If we reject, change or cancel an order, we will attempt to notify you using the contact information supplied with the order.
Purchases are eligible for returns or exchanges only in accordance with our Refund Policy.
You represent that purchases are for personal or household use and not for commercial resale or export.

SECTION 4: PRICES AND BILLING
Prices, discounts and promotions may change without notice. The price charged will be the price in effect when the order is placed and will be shown in your order confirmation. Unless expressly stated otherwise, displayed prices may not include taxes, shipping, handling, customs or import charges.
Prices in our online store may differ from prices offered through physical stores, other online channels or third parties. Promotions may be governed by terms different from these Terms. If promotional terms conflict with these Terms, the promotional terms will apply.
For all purchases, you agree to provide current, complete and accurate purchase, payment and account information and to promptly update relevant information when needed to complete transactions and contact you.
You represent and warrant that the payment information you provide is true, correct and complete, that you are authorised to use the chosen payment method, and that you will pay all charges incurred at the prices displayed, including applicable shipping, handling and taxes.

SECTION 5: SHIPPING AND DELIVERY
Delivery times are estimates and are not guaranteed. We are not responsible for delays caused by carriers, customs processing or events outside our reasonable control. Shipping and delivery are also subject to our Shipping Policy and applicable consumer law.

SECTION 6: INTELLECTUAL PROPERTY
Our Services, including text, images, graphics, product content, video, audio, layout and design, are owned by WizzyWand, its affiliates or licensors, or are used under applicable rights, and may be protected by copyright, trademark and other intellectual property laws.
These Terms permit you to use the Services for personal, non-commercial purposes only. You may not reproduce, distribute, modify, create derivative works from, publicly display, republish, download, store or transmit protected material from the Services without the prior written permission of the relevant rights holder, except where permitted by law.
Nothing in these Terms grants you a licence or other right to any patent, trademark, copyright or other intellectual property belonging to WizzyWand, Shopify or third parties. Shopify names, logos and marks belong to Shopify, and all other third-party names, logos and marks belong to their respective owners.

SECTION 7: OPTIONAL TOOLS
As part of the Services, we may provide access to third-party tools that we do not monitor or control. You acknowledge and agree that access to such tools is provided “as is” and “as available” without warranties, representations or conditions of any kind. Any use of optional third-party tools is at your own discretion and risk, and you should review the terms under which those providers offer their tools.
We may also offer new features, tools or resources in the future. Those features will form part of the Services and will be subject to these Terms.

SECTION 8: THIRD-PARTY LINKS
The Services may contain content or links to websites operated by third parties. We are not responsible for examining or evaluating third-party websites or materials, and we do not warrant their accuracy. If you leave the Services to access third-party sites, you do so at your own risk.
We are not responsible for harm or damages related to purchases or use of goods, services, resources or content from third-party websites. Please review third-party policies before entering into transactions. Questions or complaints concerning third-party products or services should be directed to the relevant third party.

SECTION 9: RELATIONSHIP WITH SHOPIFY
WizzyWand is powered by Shopify, which enables us to provide the Services. However, purchases made through our store are transactions directly between you and WizzyWand. Shopify is not responsible for the products or services sold by WizzyWand except as required by applicable law or Shopify's own terms.

SECTION 10: PRIVACY POLICY
Personal information collected through the Services is handled in accordance with our Privacy Policy and, where applicable, Shopify's privacy policies. By using the Services, you acknowledge that you have read the relevant privacy information.
Because the Services are hosted by Shopify, Shopify collects and processes certain information associated with your access to and use of the Services in order to provide and improve the platform. Please review our Privacy Policy for further information.

SECTION 11: FEEDBACK
If you submit ideas, suggestions, comments, reviews, proposals, plans or other content (“Feedback”), you grant us a worldwide, sublicensable, royalty-free licence to use, reproduce, modify, publish, distribute and display that Feedback for purposes related to operating, improving and promoting the Services, to the extent permitted by law.
You represent that you have the rights needed to provide your Feedback, that you have disclosed any compensation or incentives connected with it, and that your Feedback complies with these Terms. We may monitor, edit or remove Feedback that we reasonably believe is unlawful, offensive, threatening, defamatory, obscene, infringes intellectual property rights or otherwise violates these Terms.
You agree that your Feedback will not infringe third-party rights, contain unlawful or abusive material, or include malicious code that could affect the Services. You are responsible for the accuracy and content of Feedback you submit.

SECTION 12: ERRORS, INACCURACIES AND OMISSIONS
Information on the Services may occasionally contain typographical errors, inaccuracies or omissions relating to product descriptions, prices, promotions, offers, shipping charges, transit times or availability. We reserve the right to correct errors, inaccuracies or omissions and to change or update information or cancel orders when information is inaccurate, subject to applicable law.

SECTION 13: PROHIBITED USES
You may access and use the Services only for lawful purposes. You may not use the Services directly or indirectly for unlawful or malicious purposes, to violate applicable laws, to infringe intellectual property rights, to harass or harm others, to transmit false or misleading information, to distribute spam or malicious code, to impersonate another person, to scrape or interfere with the security or operation of the Services, or for other conduct that restricts others' use of the Services or creates legal or security risks.
We reserve the right to suspend or terminate access where we reasonably determine that these Terms have been violated.

SECTION 14: TERMINATION
We may terminate this agreement or discontinue your access to the Services in accordance with applicable law. Provisions that by their nature should survive termination, including intellectual property, feedback, disclaimers, limitations of liability, indemnification, severability, governing law and privacy provisions, will continue to apply.

SECTION 15: DISCLAIMER OF WARRANTIES
Information made available through the Services is provided for general information. To the extent permitted by law, the Services and products are provided on an “as is” and “as available” basis except where WizzyWand expressly provides otherwise. Nothing in these Terms excludes any guarantee, warranty or consumer right that cannot legally be excluded under applicable law.

SECTION 16: LIMITATION OF LIABILITY
To the maximum extent permitted by applicable law, WizzyWand, its partners, directors, officers, employees, affiliates, agents, contractors, service providers and licensors will not be liable for indirect, incidental, punitive, special or consequential losses arising from use of the Services or products, except where such liability cannot lawfully be limited or excluded. Mandatory consumer rights remain unaffected.

SECTION 17: INDEMNIFICATION
To the extent permitted by applicable law, you agree to indemnify and hold harmless WizzyWand, Shopify and our respective affiliates, partners, officers, directors, employees, agents, contractors, licensors and service providers from third-party claims arising from your breach of these Terms, your violation of applicable law or third-party rights, or your unlawful use of the Services.

SECTION 18: SEVERABILITY
If any provision of these Terms is found to be unlawful, void or unenforceable, it will be enforceable to the fullest extent permitted by law and the unenforceable portion will be treated as severed. This will not affect the validity of the remaining provisions.

SECTION 19: WAIVER; ENTIRE AGREEMENT
Our failure to exercise or enforce any right or provision will not constitute a waiver of that right or provision. These Terms and any policies or operating rules posted by us constitute the agreement governing your use of the Services, subject to mandatory rights under applicable law.

SECTION 20: ASSIGNMENT
You may not transfer or assign this agreement or your rights or obligations under these Terms without our prior written consent. We may transfer or assign our rights and obligations where permitted by applicable law.

SECTION 21: GOVERNING LAW
These Terms and any separate agreements through which we provide Services are governed by applicable Spanish and European Union law, without affecting any mandatory consumer protections or jurisdiction rights available to you based on where you live.

SECTION 22: HEADINGS
Headings are included for convenience only and do not limit or otherwise affect these Terms.

SECTION 23: CHANGES TO THE TERMS
You can review the most current version of these Terms on this page. We may update or replace parts of these Terms by publishing changes on our website. Where required by law, we will provide notice of material changes. Continued use of the Services after changes take effect constitutes acceptance to the extent permitted by applicable law.

SECTION 24: CONTACT INFORMATION
Questions about these Terms should be sent to infowizzywand@gmail.com.
Contact: infowizzywand@gmail.com