Shipping policy

Shipping Policy – WizzyWand

Effective date: August 10, 2025

At WizzyWand, we work to get your order to you safely and as quickly as possible. This policy explains our processing times, estimated delivery times, shipping coverage and other related conditions.

1. Order processing

  • Orders are normally prepared within up to 3 business days after payment is confirmed.

  • During periods of high demand, holidays or special promotions, preparation time may be slightly longer.

2. Estimated delivery times

Once your order has been processed, the estimated delivery time is:

  • International standard shipping: 4 to 12 business days.

These times are estimates and may vary depending on the destination country, carrier and external factors such as weather or customs.

3. Coverage

We ship worldwide.
However, certain countries may be subject to customs restrictions or import regulations that limit the shipment of particular products.

4. Shipping costs

  • Shipping costs are calculated and displayed before you complete your purchase.

  • We offer free shipping for certain promotions or regions when clearly stated in the store.

5. Customs, duties and taxes

  • International orders may be subject to import fees, duties and taxes, which are the customer's responsibility.

  • WizzyWand is not responsible for delays caused by customs clearance procedures.

6. Order tracking

Once your order has shipped, you will receive an email containing your tracking number and instructions for checking the shipment status.

7. Delays and exceptional circumstances

Although we do our best to meet the estimated delivery times, we are not responsible for delays caused by:

  • Factors beyond our control, including extreme weather, strikes, conflicts or pandemics.

  • Customs delays or inspection procedures.

  • Incomplete or incorrect delivery information provided by the customer.

8. Contact

If you have any questions about your shipment, email us at infowizzywand@gmail.com.